Shipping policy

Last Updated: July 2026

Thank you for shopping with PastelNest.

We proudly provide FREE Worldwide Shipping.

Processing Time

Orders are processed within 1–2 business days.

Orders placed during weekends or holidays will be processed on the next business day.

Delivery Time

Estimated delivery time:

7–10 Business Days

Delivery estimates may vary depending on destination, customs clearance, weather, and local courier services.

Shipping Cost

Free Shipping Worldwide

No minimum purchase required.

Order Tracking

Once your order ships, you will receive a confirmation email containing your tracking number.

Tracking information may require 24–72 hours to update.

Customs & Duties

International customers are responsible for any customs duties or taxes imposed by their local authorities where applicable.

Lost Packages

If your package appears lost in transit, please contact us.

We will work with the shipping carrier to investigate and provide an appropriate resolution.

Incorrect Address

Customers are responsible for providing accurate shipping information.

Orders returned due to incorrect addresses may require additional shipping charges.

Contact

Email: support@pastelnest.shop

Phone: +1 604 940-7595

Website: https://pastelnest.shop